Loyalty & Rewards Platform

Reward better health. Build relationships that last.

Create meaningful programs that recognize preventive action, encourage healthy routines, and make every patient feel valued — while measuring retention impact.

Remassis Workspace
Retention rewards
Screening incentives
Wellness challenges

2.7×

More returning patients

44%

Increase in preventive visits

+18

Point NPS improvement

Platform Capabilities

Everything you need to engage patients and staff

Healthcare-specific loyalty for patients, peer-to-peer recognition for staff, and one rewards infrastructure behind both.

Patient Loyalty & Rewards

Healthcare-specific loyalty tied directly into clinical and CRM systems, so rewards follow real patient behavior.

  • EHR integration triggers rewards on clinical events like screenings or medication adherence
  • CRM-based personalization for wellness recommendations & follow-up triggers
  • Smart segmentation to focus on high-value or preventive-care patients

WhatsApp Patient Experience

A seamless, no-app-download way for patients to track and redeem their rewards.

  • Points tracking and reward redemption over WhatsApp
  • Appointment reminders delivered alongside engagement nudges
  • Familiar, always-on channel patients already use

Staff Recognition Platform

An internal recognition system that keeps morale high and turnover low.

  • Peer-to-peer recognition and monthly awards
  • Bulk automation for departmental bonuses and incentives
  • Performance-based incentives tied to safety and satisfaction scores

Rewards Integration

One unified rewards infrastructure behind every patient and staff program.

  • 26,000+ redemption options across gift cards, wellness items & courses
  • Global payouts across 175+ countries
  • API customization for payroll, HR, and benefits systems

Referral & Growth Engine

Turn satisfied patients into advocates and drive utilization across specialties.

  • Gamified referral programs with tiered bonuses
  • Incentivized referrals across your full specialty network
  • Wellness bundles that reward comprehensive health checks

Analytics & AI

Predictive insights that keep every reward relevant and every program compliant.

  • Predictive insights and reward recommendations
  • Real-time engagement sentiment analysis
  • Automated tracking of reward limits against regulatory guidelines

How It Works

A patient's loyalty journey, from visit to advocacy

See how a single care journey turns into retention, referrals, and repeat visits.

Step 1

Complete a milestone

A patient finishes a procedure, visit, or health check — points post automatically via your EHR.

Step 2

Stay on track

Automated nudges reward on-time follow-ups and completed therapy sessions.

Step 3

Redeem rewards

Patients redeem points over WhatsApp for gift cards, wellness items, or discounts.

Step 4

Refer & advocate

Satisfied patients refer friends and family, earning bonus points as brand advocates.

See the loyalty platform in action

Talk to our team about patient loyalty, staff recognition, and rewards built for healthcare.

Schedule Demo